Returns & Exchanges
At Leilanis Leis, we want you to be completely satisfied with your island-inspired fashion; if your purchase isn't a perfect fit, you can return unworn items within 30 days of delivery. Please ensure all original tags are attached and items are in their original packaging to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Your Package
Securely pack your unworn garments in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing